THEY GROW UP SO FAST

I have come across two articles in the past few days on CNN and the NY Times that talk about the problems that both facebook and twitter are having with growing as quickly as they both have.

The NY Times article by Brad Stone discusses facebook's growth in terms of numbers, and in terms of growing pains. It covers the recent controversies with users over advertising and terms of service, and quite aptly speaks about how users are in a unique conundrum: do they stick with the technology that they have learned to love even though they don't like it as much, or do they leqave it, causing a void in their lives that never existed before? It seems that the former is winning out.

It is also interesting when they quote a facebook executive saying facebook is, "not a democracy." I thought that was the underlying philosophy behind all of this new, user-owned media. But apparenty it is "to build an Internet medium for communication," and about the creators and keepers of the site, "we think we have enough perspective to do that and be caretakers of that vision." It is also interesting when Stone covers how facebook is breaking down traditional, sometimes arbitrary boundries, like those between parent and child, and how this may cause said kids to leave when their parents find pictures of them drinking.

The CNN article discusses a more technical aspect of Twitters explosive growth, showing how it is often overloaded with traffic and shuts down. This is a bit more straight forward with the exception of the "early adopters" angle: basically that the early adopters of Twitter are getting annoyed with new users.

It is not lost on me that both articles are published by large, traditional media outlets. Is this an underhanded attempt to chip away at facebook and twitters' collective popularity? Probably not.

It is also interesting to me how both articles cover how these technologies are changing behavior, as that is the topic of the blog. What it does not do, however, is form a value judgement on whether it is for the better or for the worse. I guess that is my job, so here it is (and it is not a new point to be made):

I think both have tremendous potential to help us along in our quest to work better and connect more deeply with our friends and family...as one interviewee in the Twitter piece says, "we are humans, that is what we do." But I am not sure it is great if this is replacing good old face-to-face time (see my post from yesterday). What I found fascinating is at the close of the NY Times article, when one user talks about the new kind of pressure she got from friends when she quit facebook in frustration. Ms. Doherty states, "Everyone has a love-hate relationship with it. They wanted me to be wasting my time on it just like they were wasting their time on it."

Maybe that answers my question.

IS FACE-TO-FACE BEING REPLACED?

In this posting on the NY Time's "Bits," Jenna Wortham explains how facebook helped her make the decision not to attend her college reunion. Why would she? She has connected with all of the people that she wanted to know about, and she doesn't need to pay to go and meet them. Fair enough.

The article goes on to detail how some think facebook could strengthen these bonds and improve attendence because it can make us feel closer to our fellow alumni. I buy Jenna's explanation a bit more. This touches on a significant change that has and still is occurring - the disappearing face-to-face.

My parents used to tell me that video games were no replacement for playing outside, and I think this is the social equivalent of that notion. Facebook may be good to see baby pics and have occaisional chats with these folks, but it is no replacement for seeing how large and in charge the prom queen became, or how that cool athlete wore a purple velvet sport coat to the event (God Kelsey Engel - it made me so happy to see you look so awful) or talking with someone you thought was so smart, only to realize they are...um...not.

No, it is indeed a sad disengagement if facebook puts an end to college and high school reunions. One should really attend these, if only for the triumphant entrance to a party where, in one evening of cocktails, one manages to exorcise the demons of childhood. Of course I don't know Jenna - maybe she has "other" reasons for not going.

IS FACEBOOK THE NEW PARTY BOSS?

At the risk of seeming too mainstream-media effected, I thought that this piece by Professor of History and Public Affairs at the Woodrow Wilson School of Princeton University, Julian E. Zelizer, raised the very question that (DIS)ENGAGED is meant to explore: are facebook and its net roots cohorts really a new force to be reckoned with in our political discourse?

The good professor doesn't take any sides but does correctly state that, although Barack Obama may have been elected to the White House with a lot of help from the "roots" and facebook, it is not yet clear whether these two new players can really affect legislation or policy. As Zelizer aptly points out, the tools that raised the President so much money during his campaign and ultimately put him into 1600 Pennsylvania Avenue, was not used as a means to an end during the fight over the recent stimulus bill. As the article ponders, it will be interesting to see if it can be effectively deployed to help with the upcoming budget war, or beyond that into more specific policy areas.

There is a great video from the BBC cited in the article and it is a pretty stinging (if not entertaining), yet painfully accurate, commentary on how many people actually spend their time on facebook:

Though it is unclear how likely it is to happen, Zelizer contends that the new power of citizen-generated policy could supplant the muscular "political machines" of our not-so-distant past. If this Presidency can effectively use web 2.0 to navigate the legislative and political hurdles that loom large on the horizon, we could indeed be witnessing the beginnings of a new political order. It will just take someone savvy enough to pull the networked strings of our culture to get the job done in this potentially newly-engaged world.

TEAM PLAYERS PART DEUX

Last night was probably one of the best nights of homework I had recently: I watched the CNN-facebook State of the Nation event, on facebook, along with scores of other people. It was terrific to blend what I would have been doing otherwise with an obligation for class. And I did learn a few things. First, the positives.

It was pretty exciting and encouraging to see so many people becoming actively engaged in the political discourse of our time. The comments were mixed (see the end for my favorite lines from facebook comments) with those for and those against the President and his proposals. While seeing some more objectivity would have been nice, it was clear most people were tuning in with their opinions already made up. But the fact that so many viewers were able to watch, comment and have their input seen by others around the globe was thrilling. There were people from Korea, Pakistan, Europe, Buenos Aires, Canada and of course the US. I can not think of another way that so many people could share in something, in real time, that effects those very people. Certainly this made me feel that this technology was assisting us in moving forward, at least as far as getting people involved. And not just involved like they think about things sometimes. But involved because they could be part of the discussion, and more importantly, chose this forum to watch the speech precisely because they could engage in the conversation.

However, I would be remiss not to mention that it did seem a lot more like sitting around with either a group of lefty hipsters, or a group of die-hard Cheney fans (depending on the commentator) than it felt like watching "the best political team on television" as CNN claims.

While I agree - Nancy Pelosi looked a bit insane and her dress was truly tragic - I was amazed at how many comments had to do with these and other meaningless parts of the broadcast, and very little to do with the actual substance being covered in the President's address. Some were there to spew, some were there to coo and some were just there to check it out. But the vitriol with which some people engaged, and the blind following of others made me wonder whether this type of interaction was actually helping move the discussion forward. At times it seemed more like helping facebook try to become a mainstream source of information, and assist CNN attract new viewers.

In the end I would put this in the "engaged" column because so many people did sign in to take part in what is ultimately an important moment in the fate of our society. Perhaps to some, simply seeing so many others participating helped to add gravity to the importance of being involved in our nation's trajectory. However, it is clear that mob rule is a real potential dark side to this new media, and that many are not using these tools to move the conversation forward.

And now, for your viewing pleasure, some notable comments from the evening (spelling mistakes and all). If you read to the end you will be rewarded with a good chuckle, I promise:

Michael William Collins asks what each of us facebook users will do for our country.

Jordan Prok Obama's Goal: Making Americans understand the difference between neccessities and luxuries.

Chris Denslow can't wait for the Repug response about how we will tax cut our way out of the recession. I need a good laugh.

Daniel Rollings That was 80 billion for alternative energy in that stimulus bill. Finally money where it really counts.

Benjamin Souza has heard nothing but spending, spending and more spending which equals HUGE debt.

John Matthews There's more oil in the Dakotas than anywhere else on earth. Just let us drill.

Sadiya El-Nubein' facebook is sooo innovative to have this status while watching the Pres. Love it.

Chiara Di Bendetto Brown our entire corrupt government in one room, how sickening.

Shailesh Kumar How will our children repay China for all the money we are going to borrow from them.

Nicole Quick can't believe she just watched the State of the Union on Facebook.

And by far my two most favorite comments:

Chidi Afulezi just saw McCain mutter "If I have to stand again, Joe the Plumber's about to get nasty up in this piece.

Jasmaine Graves thinks Nancy P. wants Obama to take her to "Pleasure Town."

MORNING MORSEL

I have to start out by saying that I don't really drink orange juice. I am more of a grapefruit person. My parents retired to Florida and this new design looks like the local generic brand sold at Publix grocery stores (one on every corner!). Also, this piece seems like fodder for my friend and classmate Jennifer's blog, but I thought I would try to scoop her.

So as I am eating my high fiber bran cereal with banana this morning, my regular news show was covering this story about how Tropicana was switching their carton design back to the old picture of a straw coming right out the orange. I also caught the same story here.

On the outset it seems like nothing special; alright, they went back to their old package...so what? But it is how Pepsi was forced back that is the interesting part. Apparently blogs, chatrooms, fan pages on facebook, and the whole realm of online Tropicana fans went ballistic about the packaging, flooding the internet with complaints. Well, Pepsi was listening and decided to tuck their tail and run back to the straw. Looks like Pepsi understands the Groundswell.

But I want to get back to the topic of this blog. Jennifer can cover the deeper branding implications, but is this really a step forward? On my morning program Linda Kaplan Thaler was on (and I never realized she was so...animated), and her take on the people's revolt was that:

"People can't control the state of the economy, they can't control the housing crisis, but they can control their carton of orange juice. They can go in there, blog about it, write it, and change it. They feel empowered."

OK - maybe - but since when? I have never felt like I can control what companies do with their products. When something changes for the worse, I usually just switch brands or deal with it. But now, people CAN force companies to change. However, I am not convinced that this is moving forward. Is the carton really that important, or have we become so consumerized (is that a word?) that we are getting so caught up in superficial nonsense like our orange juice packaging? It seems to me that if people want to control the economy and the housing crisis, all of the tools they just used to passionately plea for a new picture (or, rather, reverting back to the old design) on the carton of their morning juice could be used to try and sway lawmakers and the powers that be about important things.

Maybe I just don't understand because I don't drink orange juice - it's possible. But I just can't believe that getting Pepsi to change Tropicana's packaging is really engaging people over anything that meaningful. But I do concede that it does demonstrate the power of the new tools consumers and ordinary folks have available.

TEAM PLAYERS

Alright, so here we go, CNN and facebook are teaming up to bring us the President's speech before Congress next Tuesday. While I certainly wish there was more to be excited about other than this pairing of media players, I do think that this is a significant step in the right direction of engagement.

I know that this topic - social networking and Obama - is a bit played out, but it can't really be overstated. If the younger generations that certainly help thrust Barack into the White House can become involved in our nation's political discourse, beyond his election and inauguration, we have some good times to look forward to. Of course facebook is not just for the young any longer (note: I am on facebook), but the web service definitely skews younger, and more active attention being paid to our political direction the more actively engaged these younger voters will become. I am of the mind that this can only good for our democracy...though sometimes I wonder when I speak with someone 23 or younger.

My only question with this situation is that the new and improved aspect of facebook is that it is not big-media driven. However, by teaming with a big media company, offering CNN's commentary exclusively on facebook, the users are really only being exposed to one angle...that of CNN. While those who are not excited about the networks coverage have a chance to speak out, it does raise the question of where facebook's power ends and users' power begins.